Operational Excellence

Nova Security

24/7 on call assistance: 

The operations supervisors are available 24/7 on the phone and will coordinate with all security related emergency occurrences and report to the relevant authorities.

Operation Managers:

An Operations Manager will be assigned to oversee your assignments and render necessary arrangements if required. He/She will also be the liaison person between you and our company for all security related matters

Security Staff:

All Security officers deployed will be certified with the essential security certifications under Victoria Police’s LSD. He/She will undergo induction programs to enhance their proficiencies in handling security matters and report writing

Management Visits:

Management personnel will conduct weekly visits on assignments to ensure that proper procedures are executed effectively and efficiently. They will also recommend any changes if required to enhance the systems

Service Quality Commitment

Operational Excellence